Cancellation and No Show Policy:
At The Lymphoedema Lounge, we value your time and strive to provide high-quality care to all our clients.
As a small business, we operate with significant costs and aim to accommodate as many patients as possible, including those on our waitlist.
We kindly ask that:
A minimum of 24 hours notice is given for all appointment cancellations or rescheduling.
If less than 24 hours notice is given or if you do not show for your appointment, 100% of the service fee will be charged. This policy allows us to manage our schedule effectively and offer the opportunity for other patients to benefit from our care.
This cancellation fee must be paid in full before booking any future appointments.
We understand that unforeseen circumstances may arise. If this occurs, please contact us as soon as possible to discuss your situation. Thank you for your understanding and support in helping us continue to deliver exceptional care to our community.